Connect with your customers in an always on, omnichannel & intelligent way
Enable Live Chat & AI Chatbot
solutions in hours
We are proud to be awarded "Rising Star in Customer Engagement Business
Management (UK): Anant Saxena" & "Best Emerging
AI Automation Company (UK)"
https://www.ceo-review.com/winners/atomx-digital/
We are proud to provide value to a number of medium and large businesses
Customer connect reimagined: AtomX offers a simple, speedy and smart answer to your customer engagement requirements across digital, social and messaging channels.
SERVICES
Our team comes with an extensive background of Customer Engagement and a deep Product Knowledge, in order to help you enable a best in class and differentiated Customer Connect.
Understand
Our approach is flexible & adaptive
In most organisations, AI and digital strategy appears as hot spots, created and driven by local teams. This is often done in isolation and most likely disconnected from the rest of the organisation, creating another silo’d initiative.
This is the starting point of a number of our engagements. We begin with understanding your organisational business objectives and drivers. We then combine this with your customer needs and current AI capabilities, which forms the basis of an AI roadmap going forward.
Create
Building higher performance capabilities
“It’s crucial to experiment, change, test and select the best solutions” - Today’s enterprises need to have the capability and firepower to incrementally deliver improved solutions, whilst maintaining a reliable core.
We believe that at the heart of a successful AI initiative is a high performing team. This, when combined with carefully prioritised use cases can inject pace and momentum towards achieving the revenue and profitability targets.
At AtomX, we build our engagements on this basis and tirelessly work with our clients to enable a winning team, led by an outcome driven culture.
Innovate
Keeping a step ahead
With the shift of people’s behaviour towards everything digital, every interaction now creates an incremental digital footprint which could take us closer to understanding our customers better.
This, combined with an exponential progress in complex data handling techniques and compute power provides an incredible opportunity to understand your customers like never before.
As part of our innovation services, we leverage our in-house machine learning capabilities to provide real time customer insights, predictive services and help establish an innovation culture within your organisation.
CASE STUDIES: Implementing AI solutions
that deliver business outcomes
In the world of Digital, our mission is to empower ambitious leaders to leverage Artificial Intelligence to achieve real business outcomes, at Speed & with Certainty. Solutions that just make sense.
Dublin Airport - Customer Engagement Platform
