Instant customer engagement
A platform to aid speedy deployment and facilitate A/B testing
Pair seamlessly with existing business systems
Personalised to accomplish a range of customers goals whether this is bookings, engagement, on-boarding, or process transactions.
Focussed to deliver on your business KPIs
Pre-defined, specialist market specific use cases
Live agent intervention
An integrated Human-Bot cooperation live agents can take control at any time
Safe & secure data
Icon clad security, privacy and data protection features
Train your chatbot
Dedicated self learning capability to improve performance overtime
Be in front of your customers anytime & anywhere by customising your bot to integrate with existing business systems to reach your goals
Using the worlds most advanced Natural Language Processing (NLP) to understand customers objectives and deliver the most accurate response and query resolutions
Personalised to reach your goals
Powered by
Automate bot to handle routine tasks such as schedule meetings, gather contact information & make payments
Integrated self learning and training
Train and improve your chatbot overtime by adding new questions & creating new intents
Through chatbot learning, access a range of new options to support users
Expand on Bots capabilities to ensure visitors questions are understood each time
Live agent assist
Reduce the time agents spend searching for information. The AI virtual assistant monitors inbound messages to suggest the most relevant answers from your agents canned messages
Observe agent behaviour to improve suggested answers for faster resolution & shorter wait times
Testimonials
In the world of Digital, our mission is to leverage AI led Customer Engagement solutions, in order to achieve measured, real business outcomes. Our customer experience experts help you select the most suitable live chat & chatbot solutions for your business.
Icon Accounting
Managing director
A truly customer centric solution, enabling a step change in our customer engagement, during these uncertain times"
Dublin Airport
Future factory project manager
I am very impressed with the quality of staff at AtomX and the output delivered. They were great to work with and delivered an excellent solution within a short time frame
